Behavioral Health Services at Banner Thunderbird Medical Center
Behavioral Health • Glendale, AZ
Ratings by platform
- Healthgrades (General Hospital HCAHPS): 62% of patients gave a 9 or 10 rating; 61% would definitely recommend (Not explicitly provided for behavioral health specifically)
- Google (General Hospital): 2.6 out of 5 stars (General Hospital) (399 reviews)
- Yelp (General Hospital): 2.5 stars (General Hospital) (119 reviews)
What patients say
Patients praise
- Specific praise for individual doctors and nursing staff compassion
- Comprehensive program offerings for adults and pediatric patients
- Reports of successful outcomes and effective treatment for some patients
Common complaints
- Long wait times
- Facility cleanliness concerns
- Mixed feedback on staff attentiveness and personal involvement
- Reports of dismissive communication from some nursing staff
In patients' words
"The care provided was great. However, the staff was not the best. It was a good place and I would recommend it."
— Former patient via Best-Rehabs.com"ED wait time is TERRIBLE... Clearly they don't even care."
— Reviewer via MedicalRecords.comMore clinics in Glendale
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