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Banner Thunderbird Medical Center

Behavioral Health • Glendale, AZ

What patients say

Patients praise

  • Specific praise for individual doctors and nursing staff compassion
  • Comprehensive program offerings for adults and pediatric patients
  • Reports of successful outcomes and effective treatment for some patients

Common complaints

  • Long wait times
  • Facility cleanliness concerns
  • Mixed feedback on staff attentiveness and personal involvement
  • Reports of dismissive communication from some nursing staff

In patients' words

"The care provided was great. However, the staff was not the best. It was a good place and I would recommend it."

— Former patient via Best-Rehabs.com

"ED wait time is TERRIBLE... Clearly they don't even care."

— Reviewer via MedicalRecords.com

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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