Radiology Services | Duly Health and Care Chicago Suburbs
Radiology and Diagnostic Imaging • Glen Ellyn, IL
Ratings by platform
- Zocdoc: 4.68/5 (Immediate Care) (31 reviews)
- Birdeye: 4.4/5 (Diagnostic Imaging) (15 reviews)
What patients say
Patients praise
- Highly rated bedside manner and technician interaction
- Convenient access to various radiology and laboratory services on-site
- Availability of weekend and evening hours for testing
- Strong overall provider ratings in specific clinics
Common complaints
- Frustrating and inefficient scheduling and communication processes
- Long wait times on the phone and in-office
- Concerns regarding privacy and HIPAA protocols in waiting areas
- Complaints about billing inaccuracies and administrative management
In patients' words
"Lisa was a great Radiologist. She did a great job. Making me feel comfortable and during my visit."
— Birdeye review for Diagnostic Imaging"Scheduling appointments is frustrating and inefficient, with long wait times both on the phone and in the office. Communication between departments seems disorganized, and follow-up regarding test results or billing often requires multiple calls."
— Birdeye review for Duly Health and Care (General)More clinics in Glen Ellyn
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