Glen Ellyn, IL
Physical Therapy • Glen Ellyn, IL
Ratings by platform
- Zocdoc (Duly Immediate Care): 4.68/5 (31)
- Birdeye (Kenneth Lee, MD): 4.6/5 (11)
- SolvHealth (Northwestern Medicine Immediate Care): 3.5/5 (14)
- US News Doctors (Leena S. Patel, MD): 5/5 (350)
- Birdeye (Leena S. Patel, MD): 4.9/5 (112)
- Tebra (Barudin Wellness): 5/5 (56)
What patients say
Patients praise
- Highly rated, caring, and knowledgeable individual physicians
- Friendly and helpful support staff in many instances
- Convenient availability for urgent and immediate care needs
- Clean and well-organized medical office environments
Common complaints
- Long wait times and failure to honor scheduled appointments
- Administrative and billing issues, including collection threats and insurance referral problems
- Perceived lack of bedside manner or personal connection with some physicians
- Difficulty booking appointments for specialized services like allergy injections
In patients' words
"The PA I saw and the nurses were all very kind. However, I had made an appointment at 440 pm and was still sitting in the waiting room at 540 pm. People who didnt have appointments were seen before me."
— LocalityBiz (Duly Health and Care)"Dr. Lee has adjusted his schedule and stayed late to see my daughter and that alone speaks volumes!"
— Birdeye (Kenneth Lee, MD)"Great doctors however the administrative policies are terrible... DMG’s referral department cancelled the order and said I would have to have another Dr order the test because if they arent getting paid for the test they will not give the insurance pre certification referral."
— UniLocal (Dupage Medical Group)"Dr Patel listens carefully, asks questions, is very thorough, and shows a genuine caring for her patients."
— Birdeye (Leena S. Patel, MD)More clinics in Glen Ellyn
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