ENT Specialists of Illinois - Committed to Excellence in ENT Care
Otolaryngology - ENT • Glen Ellyn, IL
Ratings by platform
- Yelp: 2.1/5 stars (42 reviews (aggregated across locations))
- WebMD: Varies by provider/location (3 reviews (WebMD example))
What patients say
Patients praise
- Some patients found specific physicians to be professional, efficient, and thorough
- Instances of positive experiences with routine procedures like ear wax removal
- Some staff reported as friendly and helpful by certain patients
Common complaints
- Concerns regarding billing practices, including unexpected fees and high costs for brief consultations
- Reports of long wait times and disorganized office staff/scheduling errors
- Dissatisfaction with customer service and responsiveness of the billing department
- Allegations of rushed appointments and poor communication from some physicians
- Reports of diagnostic issues or perceived lack of thoroughness
In patients' words
"Don't go see Dr. Teitelbaum unless you enjoy getting scammed. And definitely don't call their billing department unless you want someone to take their day out on you (even if it's 9am). Go anywhere else."
— WebMD user review"I was never informed of this being an additional cost when the doctor was cleaning out my ears. It was in no part in relation to or to address the reason for my visit. I am extremely displeased with the handling of my visit and the responses I got back from the billing team with my concerns."
— Yelp user review"Just in it for the money and gaming patients. Charging $800 for a 10min consult after 40mins of time is ridiculous."
— LocalityBiz user reviewMore clinics in Glen Ellyn
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Northwestern Medicine Family Medicine Glen Ellyn
Patients praise: Doctors are described as attentive, knowledgeable, and professional · Providers take time to listen to patient concerns and answer questions.
Northwestern Medicine Family Medicine Glen Ellyn | Glen Ellyn, IL
Patients praise: Physicians are perceived as thorough, kind, and attentive listeners · Effective communication and clear explanations of conditions/treatments.
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