Glen Ellyn Doctors & Immediate Care - Duly Health and Care
Orthopedics • Glen Ellyn, IL
Ratings by platform
- Zocdoc (Glen Ellyn Immediate Care): 4.68/5 (31 patients)
- Apple Maps (Duly Health and Care - Glen Ellyn): 4.8/5
- BestProsInTown (Glen Ellyn Immediate Care): not specified (132 reviews)
What patients say
Patients praise
- Many patients report high satisfaction with the medical care provided by physicians and specialists
- Physicians described as professional, intelligent, empathetic, and thorough
- Some experiences at the Glen Ellyn location specifically praised for promptness and efficient service for urgent care needs
Common complaints
- Frustrating and inefficient appointment scheduling and phone communication
- Disorganized and problematic billing department practices
- Difficulties in obtaining prescription refills and specialist responses
- Reports of perceived rude or unprofessional behavior by administrative staff
- Long wait times for both appointments and phone assistance
In patients' words
"Each time, I saw Dr. Shah, who was everything I'd hope for in an urgent care doctor... this office does a great job when I've needed them."
— Consumer from Glen Ellyn on Chicago Consumers' Checkbook"Every employee I’ve interacted with has been very pleasant and understanding, but the way that Duly handles Allergy Injections is legitmately impossible."
— Alexandra Lee on LocalityBiz"While Dr. Asselmeier provides excellent medical care, my overall experience with Duly Health and Care has been very disappointing. Scheduling appointments is frustrating and inefficient... The administrative side feels impersonal and difficult to navigate."
— Reviewer on BirdeyeMore clinics in Glen Ellyn
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