OBGYN & Women's Health Care | Duly Health Chicago Suburbs
Obstetrics and Gynecology • Glen Ellyn, IL
Ratings by platform
- Duly Health and Care internal metrics: 4.8 out of 5 stars (average across providers) (Not explicitly stated as a total count)
- Chicago Consumers' Checkbook: Various scores across metrics (e.g., speed, listening) (34 ratings)
- WebMD: 3.5 out of 5 stars (16 ratings, 1 review (Dr. Adeli))
What patients say
Patients praise
- Individual physicians are often praised for their clinical care and surgical skills
- Access to state-of-the-art equipment and facilities
- Some patients report positive experiences with specific providers during routine or urgent care visits
- Availability of female physicians in OBGYN services, which is valued by many patients
Common complaints
- Difficulties with administrative tasks such as scheduling appointments and getting prescription refills
- Frustration with billing departments, including issues with insurance coverage and unexpected out-of-pocket charges
- Long wait times for both phone support and in-person appointments
- Reports of disorganized communication between departments
- Some patients describe the administrative experience as impersonal or poor, despite positive interactions with individual physicians
In patients' words
"While Dr. Asselmeier provides excellent medical care, my overall experience with Duly Health and Care has been very disappointing. Scheduling appointments is frustrating and inefficient, with long wait times both on the phone and in the office."
— Birdeye review"Dr. Adeli preformed an emergency surgery on me. He saved my life and I will forever be grateful... He is a skillful surgeon and an asset to Elmhurst Hospital."
— WebMD review for Dr. Donald AdeliMore clinics in Glen Ellyn
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