Northwestern Medicine Obstetrics and Gynecology Glen Ellyn
Obstetrics and Gynecology • Glen Ellyn, IL
Ratings by platform
- WebMD (for Dr. Phyllis Chang): 5.0 out of 5.0 (7 ratings (1 written review))
What patients say
Patients praise
- Some patients report high satisfaction with the care provided by specific doctors
- Providers described as knowledgeable, patient, and kind by satisfied patients
- Positive feedback on thorough explanations of conditions and treatments
Common complaints
- Reports of dismissive, rude, or condescending bedside manner by some providers
- Concerns regarding lack of empathy and compassion during sensitive procedures or pregnancy care
- Frustration with office staff professionalism and communication failures
- Allegations of inadequate information sharing or lack of clear communication regarding medical options
In patients' words
"Dr Chang is the best. Explains everything and is patient and kind. Always asks if I have any questions and is very knowledgeable"
— WebMD review for Dr. Phyllis Chang"Dr. Marsh’s reaction to me advocating for myself... was rude. She was unfriendly and not at all comforting during the very invasive procedure."
— Healthgrades review for Dr. Ramona Marsh"Dr. Cushing was argumentative when I shared experiences from my medical history. She was confrontational and berated me when I asked for clarification... I have never been treated so dismissively by a physician."
— Healthgrades review for Dr. Heather CushingMore clinics in Glen Ellyn
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