Glen Ellyn Dentistry: Dentist in Wheaton & Glen Ellyn, IL
Dental • Glen Ellyn, IL
Ratings by platform
- Birdeye: 4.9 out of 5 stars (aggregate) (196 reviews)
- MapQuest: 4.0 out of 5 stars (19 reviews)
- Better Business Bureau (BBB): A+ (BBB rating) (Not applicable)
What patients say
Patients praise
- modern, clean, and updated office environment
- use of advanced dental technology and innovative techniques
- some long-term patients reporting good experiences with specific staff/dentists
- effective at putting anxious patients at ease
- professional and friendly staff in many interactions
Common complaints
- billing issues and lack of transparency
- declining service quality under new ownership/management structure
- high staff turnover impacting front desk operations
- concerns regarding dental work durability (e.g., failed fillings, broken crowns)
- occasional unprofessional conduct (e.g., receptionist unavailability)
In patients' words
"Now that the business is owned by a conglomerate the services provided and office staff have gone downhill. My fillings failed in one year. Temporary crown broke in half in one day, permanent crown broke within a year."
— Birdeye review"Excellent experience at Glen Ellyn Dentistry. Very modern looking office, extremely clean, and every staff member made me feel comfortable at my appointment despite my anxiousness."
— Glen Ellyn Dentistry website testimonials"Several red flags!!! No receptionist when we arrived. There were 3 people waiting!! And no receptionist to be found for almost 15 minutes!! Then someone said 'oh we were having lunch'"
— MapQuest reviewMore clinics in Glen Ellyn
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