Elevation Medical Imaging
Radiology • Gillette, WY
Ratings by platform
- Birdeye: 4.7/5 (46 reviews)
- Facebook: 100% recommend (43 reviews)
What patients say
Patients praise
- Friendly, caring, and professional staff
- High-quality customer service, including accommodating patients with children
- Clean and welcoming office environment
- Effective and thorough imaging services with emphasis on early detection
Common complaints
- Difficulty with scheduling and communication (unanswered calls, failure to return calls)
- Issues with insurance pre-approval processing leading to appointment delays
- Unprofessional conduct reported by some patients during calls
- Lack of transparency in billing regarding out-of-pocket costs
In patients' words
"Absolutely, hands-down BEST customer service I have ever experienced... ALL of the staff went far above and beyond to provide a welcoming, one-of-a-kind experience."
— Elevation Medical Imaging website"Scheduling is a nightmare-called no answer left vm that stated they would need a couple days to call back never received a call back."
— Birdeye reviewsMore clinics in Gillette
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