Gillette, WY (Main Office) - Black Hills Orthopedic & Spine Center
Sports Medicine • Gillette, WY
Ratings by platform
- WebMD: Generally low (WebMD single review) (1)
- PainClinics.com: 4.8/5 (141)
- Birdeye/Google: 4.8/5 (999 (aggregated total))
What patients say
Patients praise
- Professional and knowledgeable medical staff and surgeons
- High quality of surgical care and outcomes (e.g., knee and hip replacements)
- Efficient, friendly staff and pleasant office experiences
- Effective pain management (e.g., cortisone shots)
- Comprehensive outpatient physical therapy support
Common complaints
- Poor follow-up and attention to later care
- Impersonal and aggravating phone system
- Rushed check-in, pre-operation, and staff appointments
- Issues with medical procedures, specifically related to IV complications and perceived nerve damage
In patients' words
"The doctor and all of the staff are amiable and helpful. Always a good experience, given the circumstances, at your facility."
— Orthopedic Reviews (Patient of Dr. McEleney)"Okay treatmentst the Gillette facility but very poor followup or attention when calling for later care. Also, a very impresonal and aggravating phone sydtem."
— WebMD"I have recommended Black Hills Orthopedic & Spine Center to many people suggesting if they have any orthopedic condition to consider going to Black Hills Orthopedic & Spine Center for reasons of the multiple specialists specific for whichever joint problem present."
— Orthopedic Reviews (Patient of Dr. Marrs)More clinics in Gillette
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