Expert General Surgery Services
Internal Medicine • Gillette, WY
Ratings by platform
- WebMD: 5.0 out of 5 stars (19 reviews (for Dr. Kris Canfield))
- Healthgrades: 4.0 out of 5 stars (4 reviews (for Dr. Sara Hartsaw))
- Healthgrades: 4.2 out of 5 stars (5 reviews (for Dr. Rodney Biggs))
- Google Reviews/Clinic Site: 4.9 out of 5 stars (200+ reviews (for Dr. Rodney Biggs PC))
- Birdeye: 2.6 out of 5 stars (39 reviews (for Campbell County Health))
What patients say
Patients praise
- Patients frequently praise surgeons for being caring, knowledgeable, and thorough in explaining procedures
- Many patients report feeling at ease during their surgical experiences
- High levels of satisfaction with staff professionalism in private practices vs. variable feedback for the larger hospital system
- Effective communication regarding surgical procedures and post-operative care reported by many patients
Common complaints
- Concerns about billing and price transparency
- Reports of unprofessional or dismissive communication by some staff/providers
- Allegations of poor surgical outcomes in specific instances
- General hospital-wide hesitation to highly recommend services despite positive views on clinical communication
- Reports of workplace cultural issues within the local healthcare system
In patients' words
"Dr Canfield has just done two for me and he have done a very very exalt job explains everything very well. A very caring man thank you Dr Canfield for making me feel at ease before during and after."
— WebMD patient review"RUDE, UNPLEASANT, DISRESPECTFUL, and COMPLETELY UNPROFESSIONAL!! I was quoted a price for surgery... Price was then increased by 500%..."
— Healthgrades patient review"Wish I could give Dr Biggs more then a 5!! He removed my gallbladder and from the very first apt to the surgery he has been amazing!"
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