Aurora Family Medicine - Germantown, WI - 53022
Family Medicine • Germantown, WI
Ratings by platform
- Birdeye (aggregating Google reviews): 4.5 out of 5 stars (8 reviews)
What patients say
Patients praise
- Compassionate, knowledgeable, and attentive clinical staff
- Clean and well-maintained facility environment
- Efficient on-site services such as lab work and X-rays
- Clear communication and thorough explanations of treatment plans
Common complaints
- Issues with billing and insurance coverage documentation
- Administrative inefficiencies related to appointment scheduling and intake paperwork
- Occasional reports of poor bedside manner or unprofessional interactions with specific providers
In patients' words
"I am incredibly grateful for the exceptional care I receive from Dr. Otte... His compassion, expertise, and attention to detail consistently put me at ease."
— LocalityBiz Patient Review"After I told the associate at the front desk I’m here for my 1st appointment, she asked me to get some paperwork done... Then I was seated to wait for a dozen more minutes until she called me up, and told me that she wasn’t aware my appointment time... I just missed mine."
— LocalityBiz Patient Review"Terrible experience with this doctor. She belittled her nurse right in front of me... Overall made me feel super uncomfortable and had terrible bedside manner."
— Vitals Patient ReviewMore clinics in Germantown
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Humphreys Family Practice Clinic | Germantown Primary Care ...
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Patients praise: Friendly and helpful staff, particularly at check-in · High satisfaction with specific physicians, with some patients following them for many years.
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