Germantown Health Center | Froedtert & MCW
Family Medicine • Germantown, WI
Ratings by platform
- Birdeye (aggregating Google, Facebook, Foursquare): 4 out of 5 stars (47 reviews aggregated across multiple platforms)
- Facebook: 86% recommendation rate (8 reviews)
What patients say
Patients praise
- Friendly and helpful staff, particularly at check-in
- High satisfaction with specific physicians, with some patients following them for many years
- Clean, modern facilities with convenient features like evening appointment hours
- Strong appreciation for the attentiveness and knowledge of doctors and their nursing teams
Common complaints
- Concerns regarding billing practices, specifically changes from preventive to diagnostic visits
- Complaints about phone nurse responsiveness and communication style
- Perceived difficulty in scheduling appointments with MDs versus Nurse Practitioners
- Some patients feel they are treated as just a number
In patients' words
"I have the BEST doctor ever. I have been going here for 18+ years & wouldn’t go anywhere else. I even drive all the way from the Eastside of Milwaukee now."
— Patient review via Birdeye"Shady billing practices... I had some questions during my visit which prompted them to change my visit from an annual (covered by insurance) to a diagnostic (not covered by insurance) and got billed for things I shouldn’t."
— Patient review via LocalityBizMore clinics in Germantown
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