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Mid-South Ear, Nose and Throat

ENT (Ear, Nose & Throat) • Germantown, TN

Ratings by platform

  • Healthgrades: 1.0/5

What patients say

Patients praise

  • caring and personable medical staff
  • efficient and knowledgeable physicians
  • thorough and compassionate patient care
  • effective treatment of ENT issues

Common complaints

  • difficulties with appointment scheduling and confirmation
  • unexplained delays in procedure follow-ups
  • complaints regarding front office billing and pre-payment policies
  • lack of digital communication tools like email or text reminders

In patients' words

"I had my first visit with Regina Seaton today and I can’t say enough good things about her. She made me feel very comfortable and relaxed. She was patient, kind and personable."

— Loc8NearMe review

"Their front office asked for additional cash up front to see the doctor. There was no warning of pre-payment and I have very good insurance."

— Healthgrades review

"Was supposed to have a cat scan ordered for me close to where I live. Waited 5 days and no phone call. Called on Friday and..."

— Yelp/MapQuest review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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