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Shea Clinic Ear Nose & Throat

ENT (Ear, Nose & Throat) • Germantown, TN

★★★★☆4.1/579 reviews across 4 platforms

Ratings by platform

  • Zocdoc: 4.92/5 (12 reviews)
  • Yelp: 2.5/5 (26 reviews)
  • Vitals: 4.0/5 (4 reviews)
  • Cloutly: 5.0/5 (37 reviews)

What patients say

Patients praise

  • Expertise in diagnosing complex hearing and ENT issues
  • High-quality medical care and successful surgical outcomes
  • Advanced diagnostic technology available on-site
  • Accessible and prompt appointment availability for some patients

Common complaints

  • Long wait times in the clinic
  • Concerns regarding office staff professionalism and customer service
  • Mixed reports on bedside manner and communication
  • Some complaints regarding post-operative care and procedural experiences

In patients' words

"The Shea Ear Clinic is one of the most respected clinics in the entire Southeast... You will have to request the entire day off of work because you will be there for hours! No kidding."

— Healthgrades

"My mother and I waited over 2 3/4 hrs and finally walked out. We were never informed of any delays by the staff."

— RateMDs

"Dr. Shea was and is very knowledgeable and an expert of his profession. The work he did on my ear is absolutely incredible."

— Cloutly

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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