Internal Medicine - Geneva | Rochester Regional Health
Primary Care • Geneva, NY
Ratings by platform
- WebMD Care: 5.0 out of 5 stars (9 ratings)
- Healthgrades: 4.0 out of 5 stars (4 ratings)
What patients say
Patients praise
- Physicians are frequently described as thorough, compassionate, and knowledgeable
- High quality-of-care ratings from regulatory bodies like CMS for specific providers
- Positive experiences with telehealth alternatives when in-person visits were disrupted
Common complaints
- Strict appointment cancellation policies for patients arriving slightly late
- Billing and insurance processing issues
- Difficulty reaching administrative staff or resolving billing disputes
In patients' words
"Dr. Platzer is a great doctor. He is extremely thorough. He does not rush his patients. He leaves no stone unturned."
— WebMD Care review for Dr. William Platzer"The manager said, ‘Oh yeah, those are our rules. We can’t see anybody if you’re late,’"
— Finger Lakes Times report on a patient's experience at RRH GenevaMore clinics in Geneva
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