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CaroMont Orthopedic & Sports Medicine Center

OrthopedicGastonia, NC

★★★★★4.9/5410 reviews across 2 platforms

Ratings by platform

  • U.S. News & World Report (Doctor Profiles): 5/5 (based on various individual physician ratings) (Multiple individual surgeon reviews ranging from 59 to 228+ reviews each)
  • Birdeye (CaroMont Foot & Ankle): 4.9/5 (351 reviews)

What patients say

Patients praise

  • Professional, knowledgeable, and caring surgeons and physicians
  • Positive surgical outcomes and effective pain management for many patients
  • Efficient, friendly, and attentive medical staff
  • Good bedside manner and willingness to listen to patient concerns

Common complaints

  • Difficulty communicating via telephone (unanswered calls, full mailboxes)
  • Issues with scheduling appointments and therapy sessions
  • Reports of negative post-surgical experiences or pain management concerns
  • Occasional administrative/billing frustrations

In patients' words

"Dr. Thomason has done two knee replacements on me. I have been great since they were done. I can do anything I want with no limitations. He is an exceptional doctor with an excellent bedside manner..."

DoctorReviews.com (Patient Review)

"My biggest complaint they will not answer a phone, mail box is always full. We had no address and needed to reschedule."

LocalityBiz (Patient Review)

"Had to wait an hour to get MRI results and when the Dr came in it was the wrong Dr... and now I have to wait another 2 weeks to see my original Dr and I'm in Pain."

USCompanies.net (Patient Review)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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