Piedmont Plastic Surgery and Dermatology - Gastonia - Novant Health
Plastic Surgery • Gastonia, NC
Ratings by platform
- Birdeye / PPSD Official Site: 4.9/5 based on 2,284 reviews (aggregate/Birdeye) (2,284 (Birdeye) / 674 (Cox Road location) / 2,437 (New Hope Road location))
- Apple Maps: 2.2/5 (16)
What patients say
Patients praise
- Friendly and professional staff
- Thorough explanation of procedures and care
- High-quality surgical and dermatological expertise (specifically MOHS surgery)
- Comfortable office atmosphere
- Efficient check-in processes generally reported
Common complaints
- Long wait times in exam rooms
- Poor experience with patient portal/communication platform
- Complaints from self-pay patients regarding billing or transparency
- Feeling rushed during appointments
In patients' words
"Great experience very professional and helpful procedure, wasn't bad, just a little pinch. Staff was very friendly."
— Birdeye (Reviewer: Amy S.)"I can't say enough great things about Dr. Higgins! From the moment you walk in, you feel genuinely cared for. She takes the time to listen, explain every step clearly..."
— Apple Maps (Reviewer: Andrea S.)"SELF PAY PATIENTS BEWARE!"
— BBB (Reviewer: Meredith D.)"I felt rushed during the appointment."
— Yelp (Reviewer: Anonymous)More clinics in Gastonia
Plastic Surgery in Charlotte | Best Plastic Surgeons in Charlotte
Patients praise: High patient satisfaction with natural-looking cosmetic results · Surgeons described as professional, thorough, and kind during consultations.
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