
CaroMont Internal Medicine
Internal Medicine • Gastonia, NC
Ratings by platform
- WebMD: 1/5 (1 review)
What patients say
Patients praise
- Personalized care and strong patient-provider bonds with specific physicians
- Clean and well-organized office environments
- Compassionate and professional behavior from some medical staff
Common complaints
- High turnover of physicians and medical staff
- Administrative difficulties, specifically billing errors and communication issues with support staff
- Long wait times for appointments and while in the office
- Difficulty reaching staff for urgent needs via the patient portal
In patients' words
"Since Caromont took over the Gaston Internal Medicine practice ALL of the doctors and PA's have left, and many of their replacements have left... This patient has been reduced to a number. They recently assigned me to the 4th doctor in 3.5 years!!"
— WebMD Review"No complaints with the doctors or nurses but the support staff is slow and incompetent. Billing is always messed up... If you need to talk to a nurse in an emergency you can count on waiting 2 business days. If you need to make an appointment you’ll be on hold for an hour or more."
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