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Rheumatology | NYU Langone Health

RheumatologyGarden City, NY

★★★★☆3.7/563 reviews across 4 platforms

Ratings by platform

  • WebMD / Vitals (Dr. Steven Carsons): 4.5/5 stars (20 reviews)
  • US News / Healthgrades (Dr. James Sullivan): 3.0 to 3.2/5 stars (~39 reviews)
  • Healthgrades (Dr. Julie Nusbaum): 5.0/5 stars (4 reviews)
  • Vitals (Dr. Christina Mertelsmann-Voss): 4.0/5 stars (N/A)

What patients say

Patients praise

  • clinical expertise in diagnosing and managing complex autoimmune and rheumatic conditions
  • thorough, compassionate, and attentive patient care (for specific providers)
  • strong listening skills and ability to explain conditions and treatments clearly
  • effective personalized treatment plans

Common complaints

  • long wait times (sometimes over an hour)
  • difficulties in scheduling appointments or reaching office staff by phone
  • some reports of unprofessional or unaccommodating office staff
  • occasional concerns regarding communication style or feeling rushed during appointments

In patients' words

"Dr. Yaich took the time to explain everything thoroughly from head to toe and made sure I understood each step. I truly felt that he wasn’t just listening to my concerns—he was genuinely hearing me."

Patient review on WebMD for Dr. David Yaich

"Like many of the previous reviews, Dr. Carsons is an excellent doctor, but getting an appointment to see him is impossible and when you do get an appointment be prepared to be there for at least 3 hours. The office staff is not very nice."

Patient review on Vitals for Dr. Steven Carsons/Dr. James Sullivan

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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