Optum Urology - Garden City, NY
Urology • Garden City, NY
What patients say
Patients praise
- Providers are frequently described as knowledgeable, caring, and compassionate
- Many patients appreciate that doctors take the time to listen and thoroughly explain treatment plans
- Strong patient rapport, with some noting they feel like family or are well-supported through serious medical conditions like cancer
- Professional and efficient office staff and clinical environments reported by many patients
Common complaints
- Patients occasionally report feeling rushed or unheard by certain providers
- Some patients express dissatisfaction with treatment approaches they perceive as overly conventional or textbook-based
- Concerns regarding office staff policies, such as changes in accepted insurance plans
In patients' words
"Dr Tillem is a first class medical provider in every respect. I would not trade him for any other provider. His staff is also 100% perfect in every patient service way."
— Optum Patient Review"he took the time to explain everything in my treatment plan in a very compationet and caring way"
— Optum Patient Review"He did not listen when explaining the problem. He disregarded previous test already done and did not exam me throughly. No confidence in him as a doctor."
— Optum Patient Review"A fabulous clinician! Took the time to listen to me, shared results of diagnostic testing and discussed the plan with me. Very professional. I feel like I’m in good hands with her."
— Healthgrades Patient ReviewMore clinics in Garden City
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