Family Medicine, Galveston Island East - Patient Care at UTMB Health
Primary Care • Galveston, TX
Ratings by platform
- Yelp: Variable ratings across platforms; Yelp reviews mention good doctors but note delays (53 reviews (general UTMB Galveston Yelp page))
- Beautihost (Aggregated reviews): 1/5 star individual complaints (multiple individual reviews)
What patients say
Patients praise
- Providers described as thorough and knowledgeable
- Appreciation for compassionate care approach by some staff
- Coordinated care between primary providers and specialists
Common complaints
- Reports of staff being rude, rushed, or unprofessional in recent years
- Challenges in communication and feeling ignored regarding chronic pain treatment or specific medical requests
- Wait times can be long for appointments
In patients' words
"Good doctors, but they're usually running behind. Probably because they are thorough and take their time with their ..."
— Yelp"My experience on both phone and in-person contact has been rude, rushed and unprofessional."
— Beautihost (User Chris Moore)More clinics in Galveston
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