Gallup Indian Medical Center | Healthcare Facilities
Infectious Disease • Gallup, NM
Ratings by platform
- MedicalRecords.com: 2.5/5 (33 reviews)
- Medicare/HCAHPS Survey Data: 50% (definite recommendation rate) (Based on HCAHPS patient survey data)
What patients say
Patients praise
- Instances of caring and professional nursing staff in the ER and inpatient departments
- Positive experiences from some travelers and visitors receiving prompt emergency care
- General recognition of staff efforts to improve services
Common complaints
- Long wait times
- Reports of unprofessional, rude, or dismissive staff behavior
- Concerns regarding behavioral health services and intake processes
- Difficulty with post-discharge follow-up and communication
In patients' words
"Very unprofessional, rude, no empathy whatsoever, inconsiderate nurses calling security saying they’ll kick out the family when they just want to be with their loved one."
— LocalityBiz review"I got into the ER with a big boil that it was infected a nurse in ER the best one took a very good care of me... everyone in this hospital had give me very good attentions and great treatment i will rate them a 10 of 10 thank you."
— MedicalRecords.com review"Slow service been waiting for 6 hrs to be seen"
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