College Clinic In Gallup, NM | RMCHCS Primary Care
Infectious Disease • Gallup, NM
Ratings by platform
- Birdeye: 4.6 out of 5 stars (based on 40 reviews) (40)
- Medicare Hospital Survey: 46% willingness to recommend hospital (Not explicitly stated total count)
What patients say
Patients praise
- Physicians noted for being attentive, thorough, and taking time to listen to patient concerns
- Helpful and friendly medical technicians and support staff
- Positive experiences with quick, efficient care in certain clinical and urgent situations
Common complaints
- Difficulty navigating the phone system to speak with a live person
- Reports of selective patient scheduling causing frustration
- Mixed experiences regarding overall hospital staff responsiveness and communication as noted in general surveys
In patients' words
"It is difficult to get through the phone system and talk to a person. All the med technicians that I have met have been helpful and friendly."
— LocalityBiz review"It's sad when a clinic is picking and choosing what and who they want to see time for this hospital to shut down."
— Birdeye review"Dr. Jennifer Schafer took the time to get to know me, listen to all my concerns and questions. She looked at all the past medical info I provided, thoroughly. It’s a great feeling when you know they care and don’t rush you."
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