Gallup Cancer Center (New Mexico Cancer Center-Gallup)
Oncology/Cancer Care • Gallup, NM
Ratings by platform
- Satisfied Patient: 4.6/5 (182 (on one platform))
- Birdeye (for Dr. Sofia Palacio): 5/5 (5)
What patients say
Patients praise
- compassionate and attentive care from medical staff and providers
- praise for clear explanations of treatment options and test results
- friendly and polite office environment and staff
- appreciation for having specialized cancer care accessible locally in Gallup
Common complaints
- complaints regarding billing practices and collections processes
- reports of poor communication and failure to listen to patient concerns
- concerns regarding diagnostic accuracy and treatment recommendations
- occasional delays in appointment scheduling
In patients' words
"Very disappointed patient would not recommend wouldn’t take the time to listen to me or address any of my concerns, very judgmental ! Please don’t waste your time. Find somebody better."
— Satisfied Patient user review"Dr. Palacio was wonderful. She was kind and warm. She took the time to explain my treatment options and test results in detail, for which I was very grateful."
— Birdeye user review"WORST place I've EVER been! ... One regular office visit cost me $160.00 - WITH insurance!! Just to talk to a doc for 5 minutes! ... they sent the bill to collections!!!"
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