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Women's Health Near Me in Gallatin, TN - Ascension logo

Women's Health Near Me in Gallatin, TN - Ascension

OB-GYN • Gallatin, TN

★★☆☆☆2.0/5192 reviews across 1 platforms

Ratings by platform

  • Various including PlainHospital (for hospital), Indeed (for employer/system), and Google/Birdeye (for specific clinics): 2 out of 5 (CMS star rating for Highpoint Health-Sumner) (192 (for Highpoint Health System with Ascension Saint Thomas on Indeed))

What patients say

Patients praise

  • Some patients report efficient, prompt, and professional care in certain instances
  • Praise for some medical professionals' knowledge and attentiveness
  • Facility cleanliness is generally noted positively in some reviews

Common complaints

  • Reports of poor communication, specifically regarding appointment scheduling, follow-up calls, and test results
  • Complaints about rude, unprofessional, or dismissive front desk and administrative staff
  • Concerns regarding billing issues, including unexpected "outpatient hospital" billing codes and lack of transparency
  • Patient experiences of long wait times and inconsistent medical care quality in some departments

In patients' words

"Incompetent. They never return phone calls for appointments, they never call you with test results. Rude, non compassionate."

— WebMD review of Saint Thomas Medical Partners

"WORST receptionist EVER on the 2nd floor... makes you feel horrible, barks asking who are you seeing, gives you the look of death."

— Birdeye review of Ascension Medical Group Saint Thomas Center for Sleep Gallatin

"Patients have praised the caring and attentive staff, including nurses and receptionists, who provide thorough explanations and support throughout their visit."

— Wheree review of Highpoint Health - Sumner Station Emergency Room with Ascension Saint Thomas

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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