
Gallatin, TN Gastroenterologists - Highpoint Health Partners
Gastroenterology • Gallatin, TN
Ratings by platform
- U.S. News & World Report (Sumner Medical Center Gastroenterologists): 4.9 / 5 (70 reviews)
- U.S. News & World Report (Dr. Rafid J. Hussein): 5 / 5 (54 reviews)
- WebMD (Dr. Rafid J. Hussein): 5.0 / 5 (7 ratings)
What patients say
Patients praise
- High level of medical expertise and knowledge of doctors, particularly Dr. Diaz and Dr. Hussein
- Physicians are described as attentive, thorough, and effective at explaining conditions and treatments
- Supportive and caring interactions from individual nursing and administrative staff members
- Successful medical outcomes for complex digestive issues
Common complaints
- Long wait times for appointments and clinical visits
- Challenges with staff responsiveness and office management effectiveness
- Occasional complaints regarding perceived lack of empathy from some staff members
- Concerns over billing practices and dispute resolution delays
In patients' words
"I am very pleased with the care I got from Dr. Hussein. He is professional and really listened to me... My visit did not feel rushed at all. The office staff is friendly and explained everything so so well and in detail."
— LocalityBiz reviews"Patients have expressed mixed feelings about their experiences, highlighting the expertise of doctors like Dr. Diaz and Dr. Hussein while also noting challenges with appointment scheduling and staff responsiveness."
— Wheree.com summary"Over charged me! Excessive amounts 400 percent of Medicare. I have been trying to dispute the claim for the last six months and they put me on hold and won’t return phone calls."
— LocalityBiz reviews for HighPoint Health SystemMore clinics in Gallatin
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Patients praise: Expertise and professionalism of specific physicians (e.g., Dr. Hussein, Dr. Diaz) · Effective diagnosis and treatment of gastrointestinal conditions.
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