Sumner Medical Group
Internal Medicine • Gallatin, TN
Ratings by platform
- Birdeye/Google: 3.4/5 (25 reviews)
What patients say
Patients praise
- Helpful and responsive staff members in specific instances
- Positive feedback for individual providers (e.g., gastroenterology)
- Efficient staff members noted in some reviews
Common complaints
- Rudeness and lack of professionalism from front desk staff
- Issues with billing and insurance claims
- Unhelpful customer service experiences
In patients' words
"The front desk is rude, unprofessional, and unhelpful."
— Birdeye"They bill my insurance incorrectly every single appointment. We have regular appointments. Every single time."
— YelpMore clinics in Gallatin
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