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Midwest Health Clinic

Rural Health Clinic • Galena, IL

★★★★★5.0/5133 reviews across 3 platforms

Ratings by platform

  • CMS HCAHPS (reported via Momentary Labs): 5/5 (133 reviews)
  • Facebook: 70% recommend (25 reviews)
  • Facebook (via Give Freely): 66% recommend (28 reviews)

What patients say

Patients praise

  • High patient satisfaction ratings for overall hospital experience
  • Excellent nurse and doctor communication reported in formal surveys
  • Positive feedback regarding cleanliness, quietness, and staff responsiveness
  • Appreciation for personalized, seamless care in local orthopedic services

Common complaints

  • Confusion regarding available services (convenient care vs. emergency)
  • Dissatisfaction with communication and staff training regarding service offerings

In patients' words

"From the time we set the appointment to actually meeting Dr. Dammann, we had nothing but a five-star experience."

— Midwest Medical Center Patient Story

"Misdiagnosed my heart attack as a musculoskeletal issue... Nearly died... This guy only cares about reoccurring billing, patients beware."

— WebMD Patient Review of Dr. Richard Farrell

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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Midwest Medical Center

★★★★★5.0/5(133 reviews · 1 platform)

Patients praise: High patient satisfaction with nurse and doctor communication · Excellent cleanliness standards compared to national averages.

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