Midwest Medical Center
Physical Therapy • Galena, IL
Ratings by platform
- Momentary (based on CMS HCAHPS data): 5/5 (133 reviews)
- Facebook: 70% recommend (25 reviews)
What patients say
Patients praise
- highly skilled and supportive physical therapy staff
- effective post-surgical rehabilitation, particularly for joint replacements
- welcoming and community-focused fitness environment
- high patient satisfaction ratings for the hospital overall, including nurse and doctor communication
- cleanliness and comfortable facility environment
Common complaints
- confusion regarding available services, specifically between convenient care and emergency services
- dissatisfaction with staff communication regarding service availability
In patients' words
"Super nice facility and the physical therapy team is amazing, especially Katie and Kyle who I have had the pleasure of working with following a hip replacement."
— Hugh Allspaugh, user review on HotFitness.net"Several comments highlight frustration with the clarity of the services offered, particularly regarding convenient care versus emergency services."
— GiveFreely.com summary of Facebook reviews for Midwest Medical CenterMore clinics in Galena
Scott Schaber, PT
Patients praise: Highly knowledgeable and competent · Excellent listener and communicator.
Medical Associates Clinic
Patients praise: High satisfaction scores for individual physicians like Dr. Maria Hernandez and Dr. Mary Koenigs · Reports of helpful and efficient care for acute issues such as urgent medical needs.
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