Medical Associates Clinic
Orthopedics • Galena, IL
Ratings by platform
- mahealthcare.com: 5.0/5 (357 reviews)
- mahealthcare.com: 4.9/5 (330 reviews)
- vitals.com: 4.6/5
What patients say
Patients praise
- Some providers praised for being caring and knowledgeable
- Efficient service during acute care visits
- Helpful and friendly reception staff
Common complaints
- Billing and lack of cost disclosure transparency
- Inconsistent communication and staff/provider behavior issues
- Disputes leading to being barred from clinic services
- Issues with signage regarding operating hours
In patients' words
"Dr. Vandigo is without a doubt the best doctor we have ever dealt with! He is very caring and knowledgeable. He takes the time to listen to your concerns."
— Pat Reese via LocalityBiz"They do not disclose when something will cost you. Then you get surprised by the bill. Bad customer service."
— Yelp user review"User's recommendation: Complain and never go to this clinic"
— PissedConsumer user reviewMore clinics in Galena
Midwest Medical Center
Patients praise: Personable and approachable provider demeanor · Praised surgical skills.
Mercy Clinic Orthopedics
Patients praise: Highly compassionate and knowledgeable orthopedic providers · Successful surgical outcomes, including hip, knee, and shoulder replacements.
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