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Ophthalmology - Midwest Medical Center

Optometry • Galena, IL

★★★★★5.0/5133 reviews across 1 platforms

Ratings by platform

  • CMS HCAHPS (Momentary Labs analysis): 5 out of 5 stars (133 patients (CMS HCAHPS))
  • Facebook: 70% recommendation rate (25 reviews)

What patients say

Patients praise

  • Consistently high willingness to recommend the facility (96%)
  • Excellent patient experience scores from CMS/HCAHPS surveys
  • Strong communication from doctors and nurses
  • High cleanliness ratings

Common complaints

  • Some users have provided lower ratings on social media platforms compared to clinical metrics

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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