
Dr. Justin Risma, MD
Optometry • Galena, IL
Ratings by platform
- Facebook: 70% recommend (25 reviews)
What patients say
Patients praise
- Consistently high willingness to recommend the facility (96%)
- Excellent patient experience scores from CMS/HCAHPS surveys
- Strong communication from doctors and nurses
- High cleanliness ratings
Common complaints
- Some users have provided lower ratings on social media platforms compared to clinical metrics
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Patients praise: High satisfaction scores for individual physicians like Dr. Maria Hernandez and Dr. Mary Koenigs · Reports of helpful and efficient care for acute issues such as urgent medical needs.
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