Everyone's Family Dental
Dental • Galena, IL
Ratings by platform
- Birdeye: 4.5/5 (517 reviews)
- Yelp: 1.8/5 (78 reviews)
What patients say
Patients praise
- some patients appreciate the friendly and professional nature of specific staff members and hygienists
- reports of quick service for emergency dental needs in some instances
- appreciation for gentle and thorough care provided by particular hygienists and dentists
Common complaints
- reports of unprofessionalism and rude staff behavior towards both patients and children
- dissatisfaction with appointment scheduling, including long wait times and denial of service due to confirmation policies
- complaints regarding poor communication and the handling of dental emergencies
In patients' words
"Everyone's Family Dental is an absolutely awful entity. They have the capacity to be shockingly rude, unprofessional, and ultimately provide substandard services."
— Yelp reviewerMore clinics in Galena
Galena Dental
Patients praise: Professional and attentive staff · Dr. Palacios is described as skilled, patient, and caring.
Medical Associates Clinic
Patients praise: High satisfaction scores for individual physicians like Dr. Maria Hernandez and Dr. Mary Koenigs · Reports of helpful and efficient care for acute issues such as urgent medical needs.
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