Ellis Fischel Cancer Center
Oncology & Hematology • Fulton, MO
Ratings by platform
- Birdeye: 4.7/5 (306 reviews)
- CMS HCAHPS: 3/5 (1,529 reviews)
- Facebook: 98% recommend (419 reviews)
What patients say
Patients praise
- High praise for clinical care, professional expertise, and the competence of oncology teams.
- Patients appreciate the coordinated, personalized care plans provided by multidisciplinary teams.
- Positive experiences reported regarding staff empathy, support, and responsiveness during challenging cancer journeys.
- Consistent recommendations from many patients regarding the quality of cancer treatments.
Common complaints
- Concerns regarding administrative and billing procedures, such as difficulty managing insurance claims and billing errors.
- Reports of dissatisfaction with office staff responsiveness and scheduling flexibility.
- Occasional negative feedback concerning medical decision-making or specific clinical outcomes.
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