Ellis Fischel Cancer Center - MU Health Care
Oncology & Hematology • Fulton, MO
Ratings by platform
- Birdeye: 4.7/5 stars (306 reviews)
- CMS HCAHPS: 3/5 stars (1,529 completed surveys (MU Health Care system))
- Facebook: 98% recommend rate (419 reviews)
- WebMD (Fulton location): 4.5/5 stars (8 ratings)
What patients say
Patients praise
- High praise for clinical care, professional expertise, and the competence of oncology teams.
- Patients appreciate the coordinated, personalized care plans provided by multidisciplinary teams.
- Positive experiences reported regarding staff empathy, support, and responsiveness during challenging cancer journeys.
- Consistent recommendations from many patients regarding the quality of cancer treatments.
Common complaints
- Concerns regarding administrative and billing procedures, such as difficulty managing insurance claims and billing errors.
- Reports of dissatisfaction with office staff responsiveness and scheduling flexibility.
- Occasional negative feedback concerning medical decision-making or specific clinical outcomes.
In patients' words
"The whole staff from the doctors, nurses, and office staff were very competent not only in patient care, but in Making me feel like they cared about my health."
— Birdeye (Ellis Fischel)"Do NOT.trust the Gynecology Dept, your life may depend on them!!!"
— Birdeye (Ellis Fischel)"To really understand Ellis Fischel, you just have to walk in and experience it... They went above and beyond, and when you're going through something like cancer that just means the world to you."
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