Fulton – Clinic - Orthopaedic Associates of Central Maryland

Patients praise

• High patient satisfaction with physician expertise and thoroughness
• Staff described as professional, attentive, and welcoming in most encounters
• Clean, modern, and well-maintained physical facilities
• Efficient check-in processes for many patients
• Physical therapy services highly regarded for effective, caring, and patient-focused treatment

Common complaints

• Issues with administrative processes such as billing and collections management
• Perception of poor customer service from front-office staff in specific instances
• Complaints regarding rigid policies on scheduling and balance handling