Emergency Room in Frisco, TX - Medical City Healthcare
Emergency Medicine • Frisco, TX
Ratings by platform
- Vivian Health: 3.6/5 stars (27 reviews (on Vivian Health platform))
- Wanderlog: 4.5/5 stars (cited as general sentiment) (Not explicitly stated)
What patients say
Patients praise
- Efficient triage and rapid treatment initiation reported by many patients
- Modern, clean, and well-designed facilities
- Praise for attentive, kind, and professional nursing staff in several instances
Common complaints
- Instances of perceived dismissive or uncompassionate staff behavior
- Reports of misdiagnoses or overlooked injuries
- Communication gaps between staff and patients during shift changes
- Delays in facility maintenance and housekeeping responsiveness
In patients' words
"Patients commend the quick triage process, with many noting rapid assessments and efficient treatment initiation."
— Wheree (Emergency Room Reviews)"We had the worst experience at this hospital. The room we were in had so many issues from overflowing faucet to a towel dispenser that does not work."
— Medicals-Health.com (Patient Review)More clinics in Frisco
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