Emergency Care - Baylor Scott & White Medical Center – Frisco
Emergency Medicine • Frisco, TX
Ratings by platform
- CMS HCAHPS (via Momentary Labs): 4 out of 5 stars (CMS HCAHPS data) (285 survey respondents)
- Facebook: 90% recommend (804 reviews)
- Listen360 (Official patient feedback platform): 9.7 out of 10 average (9,005 ratings)
What patients say
Patients praise
- Facility cleanliness and modern, spacious environment
- High patient recommendation rates
- Positive communication with medical staff
- Quiet hospital environment
Common complaints
- Staff responsiveness concerns
- Variability in patient experience ratings
In patients' words
"Facility is very clean, new, and spacious. It's also furnished very nicely. Almost like being at a hotel."
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