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Physicians Immediate Care

Urgent Care • Freeport, IL

★★★★★4.5/5903 reviews across 1 platform

Ratings by platform

  • Birdeye: 4.5/5 (903 reviews)

What patients say

Patients praise

  • Kind, professional, and knowledgeable medical staff
  • Efficient and timely service
  • Thorough explanations of diagnoses and treatments
  • Helpful front desk staff

Common complaints

  • Numerous customer complaints filed with the Better Business Bureau against the parent company/brand entity

In patients' words

"My husband and I both scheduled appointments yesterday. We were able to get in earlier!!! Front desk person, med asst, and PA were kind, patient, and helpful. They took their time with us: PA explaining diagnosis, treatment, and condition..."

— LocalityBiz user review

"I’m new to the area, and I came in for a head injury. Everyone was wonderful, Dr Dan and the nurses who assisted me were very attentive and knowledgeable. They got me cleaned up and closed up quickly."

— LocalityBiz user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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