Freeport Dental
Dental • Freeport, IL
Ratings by platform
- Various third-party review platforms: 4.6/5 (632 reviews)
What patients say
Patients praise
- Convenient same-day appointments and emergency care availability
- Friendly and welcoming atmosphere for some patients
- Effective handling of dental anxiety by certain providers
- Professionalism and skill shown by specific dentists and hygienists
Common complaints
- Reports of billing disputes and unexpected costs related to insurance coverage
- Concerns regarding staff communication and professionalism
- Occasional negative feedback about patient treatment experiences and bedside manner
- Complaints regarding accessibility for disabled patients
In patients' words
"If you like being lied to, treated like a 'meal ticket'... then you've found one of the 10 different practice locations operated under their 'Shady Oak Dental' umbrella."
— Reviewer on LocalityBiz"I had informed the staff of her anxiety and they were very kind and caring during her appointment. ... Dr. Nataly Kalafus was excellent in her manner and skill..."
— Reviewer on LocalityBizMore clinics in Freeport
Joshua L Morrison, MD
Patients praise: Excellent listener who makes patients feel heard · Kind, compassionate, and attentive bedside manner.
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Patients praise: Availability of pediatric-focused nurse practitioner services in Freeport. · Presence of primary care facilities that may serve pediatric needs..
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Patients praise: Some patients found individual doctors to be friendly or nice · Certain specialty services and the emergency department received positive mentions from some patients.
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