Frederick County Mental Health Association: Home
Behavioral Health • Frederick, MD
Ratings by platform
- Yelp: 4-Star rating from Charity Navigator (3 reviews (Yelp))
- LocalityBiz: 1 out of 5 stars (5 reviews (LocalityBiz))
What patients say
Patients praise
- Recognition as a valuable community non-profit resource for mental health support and advocacy
- High ratings from charitable organizations for financial health, transparency, and accountability
- Appreciation for crisis response and walk-in services provided to the local community
Common complaints
- Client reports of poor administrative experiences, including unprofessional communication and difficulty with intake processes
- Client dissatisfaction with clinical care, including concerns about medication management and staff licensure/qualifications
- Employee feedback regarding organizational structure, specifically noting underdeveloped programs and inadequate staff training
In patients' words
"The place has left with more trauma than benefiting me and has had a horrible impact on my life."
— LocalityBiz review"The Mental Health Association of Frederick County Inc has achieved a high rating of 98%, reflecting strong performance in accountability and finance."
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