FPCA
Laboratory Services • Frederick, MD
Ratings by platform
- Primary Care Associates of Maryland: 4.81/5 (287 reviews)
What patients say
Patients praise
- Professional, skillful, and gentle phlebotomy/clinical staff
- Positive rapport with specific primary care physicians and physician assistants
- Convenience of in-house laboratory services in primary care settings
Common complaints
- Extended wait times for appointments and lab services
- Difficulties with front desk and scheduling personnel/rudeness
- Communication failures, such as difficulty obtaining test results or records
- Billing concerns and administrative confusion
In patients' words
"Many patients commend the staff’s professionalism, noting that blood draws are performed with skillful precision and minimal discomfort."
— Frederick Health Crestwood patient feedback summary"I have contacted this office at least 4 different times to receive a document from my recent labs. I am considering discontinuing my care due to the lack of professionalism."
— Patient review of Menocal Family Practice"The scheduling department is horrible... service in this office has gone down hill rapidly."
— Patient review of Frederick Health Medical Group Primary CareMore clinics in Frederick
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