Carilion Clinic General Surgery - Franklin
Surgery • Franklin, VA
Ratings by platform
- Healthgrades: 5.0 out of 5 (4 reviews (for a specific provider))
- Carilion Clinic website: 4.7 out of 5 (325 total ratings (practice level))
What patients say
Patients praise
- Patients reported feeling respected and heard by specific providers
- Professionalism and empathy from some surgical and medical staff
- Positive surgical outcomes mentioned in specific reviews
Common complaints
- Long wait times for emergency and general services
- Dissatisfaction with communication and administrative policies regarding appointment scheduling
- Reports of rude or dismissive staff behavior in some departments
In patients' words
"Dr. Knowles is an excellent wound doctor and also a kind and caring person. I highly recommend him."
— Healthgrades review for Dr. Robert C. Knowles"Not sure why it has bad rating, I'm from patrick county but drive to this hospital for any emergency or surgery need and have had nothing but excellent service from the staff and Drs."
— Patient review of Carilion Franklin Memorial Hospital facilityMore clinics in Franklin
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