Vanderbilt Rehabilitation Therapy Franklin
Rehabilitation Therapy • Franklin, TN
Ratings by platform
- Birdeye (for Vanderbilt Orthopaedics Franklin): 3.3/5 (44 reviews)
What patients say
Patients praise
- Highly skilled and competent medical staff
- Compassionate and caring nursing and clinical care teams
- Personalized attention during therapy sessions
- Effective treatment outcomes and recovery support
Common complaints
- Long wait times for appointments or during office visits
- Billing and coding disputes (e.g., diagnostic vs. routine billing)
- Occasional reports of perceived unfriendliness from front desk staff
In patients' words
"Jane took wonderful care of me after my total knee replacement. She focused on me, not the computer, as is the case at some rehabs."
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