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Vanderbilt Orthopaedics Franklin

OrthopaedicsFranklin, TN

★★★★☆4.3/5109 reviews across 3 platforms

Ratings by platform

  • Birdeye (Google reviews): 3.3 out of 5 stars (44 reviews)
  • Healthgrades (for Dr. John Martin): 5.0 out of 5 stars (37 reviews)
  • Vitals (for Dr. Stephen Engstrom): 5.0 out of 5 stars (28 reviews)

What patients say

Patients praise

  • knowledgeable and professional physicians
  • thorough communication and explanation of treatment options
  • kind and empathetic bedside manner
  • successful surgical outcomes and recoveries
  • efficient and caring nursing/support staff

Common complaints

  • occasional reports of unfriendly front desk staff
  • wait times for appointments

In patients' words

"Not only will you get the very best care with the nurses and physicians, but you will absolutely get the kindest service just by walking in the front door."

Birdeye review

"Dr. Martin is so good. Very pleasant and explains everything so well. I have total trust in this Dr."

Healthgrades review

"Dr. Martin was very thorough in discussing my options, and takes time to listen to me."

WebMD review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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