Vanderbilt Neurology Franklin
Neurology • Franklin, TN
Ratings by platform
- Birdeye/LocalityBiz aggregator: 2.6/5 stars (5 reviews)
- WebMD (specific to Dr. Kirk Kleinfeld): 4.5/5 stars (26 ratings, 15 reviews)
What patients say
Patients praise
- Praise for specific physicians, particularly Dr. Kirk Kleinfeld
- Appreciation for the convenience of the Franklin location compared to Nashville/Children's Hospital
- Some patients report attentive, knowledgeable, and pleasant care
Common complaints
- Difficulty scheduling appointments and long hold times
- Professionalism concerns regarding appointment follow-ups and communication
- Frustration with administrative changes to appointments
In patients' words
"I can't speak about the doctors but good luck getting an appointment. My doctor referred me and I have tried 3 times to set an appointment. Each time I was on hold for 15 minutes and finally hung up each time. Right off the bat I can tell they do not care about your time. Very frustrating experience."
— Patient review (via Birdeye/LocalityBiz)"Dr Klienfied is great. He listens to me and explains everything to me about my issues. I highly recommend him."
— Patient review (via WebMD)More clinics in Franklin
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