Vanderbilt Nephrology Cool Springs
Nephrology • Franklin, TN
Ratings by platform
- Birdeye: 2.6/5 stars (based on 5 reviews for Neurology at this location, illustrating potential service overlap) (5 reviews)
- WebMD: Not explicitly rated, but received negative feedback (1 review)
What patients say
Patients praise
- appreciation for specific doctors and staff members (noted in related Neurology context)
- convenience of location compared to traveling to a main hospital campus
Common complaints
- difficulty scheduling or getting return calls for appointments
- disappointing office experience or staff unhelpfulness
- long wait times
In patients' words
"Called, as instructed three times per our primary care’s referral and no one with Vanderbilt Nephrology would call back to set appointment..."
— WebMD"Disappointing office experience. I didn't feel that I received the care I needed from Dr. Reddy. The office was not helpful."
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