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Vanderbilt Infectious Disease Clinic Cool Springs

Infectious Disease Clinic • Franklin, TN

★★★★★5.0/52 reviews across 1 platform

Ratings by platform

  • Healthgrades (for Dr. Kevin Dee): 5.0/5 (2 reviews)

What patients say

Patients praise

  • Professional, friendly, and respectful staff
  • Thorough and attentive care providers who listen to patient concerns
  • Effective treatment and positive outcomes
  • Efficient and timely appointments in certain practice areas

Common complaints

  • Concerns regarding long waiting times
  • Complaints about communication delays (e.g., slow prescription processing)
  • Frustration with billing practices and perceived unnecessary testing costs

In patients' words

"They always treat me with respect and listen to me when I tell them what I am experiencing. They are very patient and listen to your concerns..."

— LocalityBiz Review for Vanderbilt Rheumatology Cool Springs (often shares locations/staff with ID)

"I felt like that was not medically necessary and a waste of resources."

— LocalityBiz Review for Vanderbilt Health Clinic at Walgreens Cool Springs

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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