Primary Care | Williamson Health
Family Medicine • Franklin, TN
Ratings by platform
- Birdeye (Williamson Medical Group; Arthur Williams, D.O.): 4.9/5 (293)
- Birdeye (Williamson Health Medical Group; Family and Internal Medicine): 5.0/5 (898)
- Birdeye (Williamson Medical Center): 4.1/5 (1,506)
- Healthgrades (Williamson Medical Center): 72% recommendation rate (N/A)
What patients say
Patients praise
- Doctors and nurse practitioners described as attentive, caring, and thorough listeners
- Professional and polite clinical staff interactions during appointments
- High patient satisfaction with the quality of medical care and treatment plans provided by specific providers
- Cleanliness of facilities and timely assistance during visits once checked in
Common complaints
- Difficulty reaching staff by phone and slow communication/follow-up
- Issues with appointment scheduling and availability for primary care visits
- Billing and administrative errors regarding insurance/authorizations
- Reports of unprofessional conduct by some front-desk or hospital staff
In patients' words
"Dr Williams is the best. He takes the time necessary during your visit and the care provided is rare... Other practices these days are not much different than walk in clinics... Highly recommend him."
— Birdeye user review"Great physician, but NO ONE EVER ANSWERS THE PHONE! We leave message after message and if were lucky, well hear back from someone days later."
— Medical-health.com user review"I received an erroneous $1,144 bill... because Dr. Milstone's staff (or shared staff of the Sleep Medicine clinic) failed to put my VA authorization number on the referral."
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