Aurora Urgent Care - Franklin, WI - 53132
Emergency Medicine • Franklin, WI
Ratings by platform
- Solv Health: 3.7 out of 5 stars (based on 3 ratings) (3 ratings reported on Solv)
- BusinessYab: Not specified (individual positive reviews cited) (2 reviews reported on BusinessYab)
What patients say
Patients praise
- Friendly and professional staff
- Efficient and fast service when not busy
- Clean facility environment
- Compassionate care and clear explanations from providers
Common complaints
- Inaccurate wait time estimates provided online
- Long wait times during busy periods or weekends
- Perceived lack of compassion or dismissive attitude from some medical staff
In patients' words
"The staff was friendly; everyone worked efficiently; my time there was shorter than I expected. My check-in process was done quickly. The staff explained everything thoroughly."
— Solv Health patient review"If I could give zero stars I would. The urgent care doctors here are a joke. They do not care about you or your needs - they are just filling a job requirement."
— LocalityBiz patient review"Website will say 5 min wait time...but then they shove you in room for 50 min before doctor sees you!! Would have selected different provider if true wait time was known."
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