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Ascension SE Wisconsin Hospital - Franklin - Emergency logo

Ascension SE Wisconsin Hospital - Franklin - Emergency

Emergency Medicine • Franklin, WI

★★★★★4.6/537 reviews across 1 platform

Ratings by platform

  • Birdeye/Google: 4.6/5 (37 reviews)

What patients say

Patients praise

  • Competent and professional medical and nursing staff
  • Clean, quiet, and well-maintained facility environment
  • Relatively short wait times for emergency services reported by some patients
  • Staff perceived as respectful and thorough in explanations

Common complaints

  • Persistent medical billing and insurance submission errors
  • Difficulty communicating with billing department customer service
  • Reports of excessive or inaccurate emergency room charges

In patients' words

"ER doctor Mauer was just what everyone wants from a doctor. She sat down bedside listened to, asked questions and was very patient... Everyone, including reception, nurse Jason were very nice."

— Birdeye review for Emergency - Ascension SE Wisconsin Hospital - Franklin Campus

"Very poor level of care for Emergency. Charged thousands of dollars for a visit with an incompetent doctor"

— Patient reviews on MapQuest/Apple Maps

"Emergency - Ascension SE Wisconsin Hospital - Franklin Campus in Franklin, WI is highlighted for having “the absolute best nurses ever” who “really know their stuff,” positioning this emergency department as a trusted choice..."

— Nextdoor community feedback

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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