Ascension SE Wisconsin Hospital - Franklin - Emergency
Emergency Medicine • Franklin, WI
Ratings by platform
- Birdeye/Google: 4.6 out of 5 stars (37 reviews)
What patients say
Patients praise
- Competent and professional medical and nursing staff
- Clean, quiet, and well-maintained facility environment
- Relatively short wait times for emergency services reported by some patients
- Staff perceived as respectful and thorough in explanations
Common complaints
- Persistent medical billing and insurance submission errors
- Difficulty communicating with billing department customer service
- Reports of excessive or inaccurate emergency room charges
- Allegations of incompetent care in the emergency department
In patients' words
"ER doctor Mauer was just what everyone wants from a doctor. She sat down bedside listened to, asked questions and was very patient... Everyone, including reception, nurse Jason were very nice."
— Birdeye review for Emergency - Ascension SE Wisconsin Hospital - Franklin Campus"Very poor level of care for Emergency. Charged thousands of dollars for a visit with an incompetent doctor"
— Patient reviews on MapQuest/Apple Maps"Emergency - Ascension SE Wisconsin Hospital - Franklin Campus in Franklin, WI is highlighted for having “the absolute best nurses ever” who “really know their stuff,” positioning this emergency department as a trusted choice..."
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